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Hope In Uncertain Times

Nashville Rescue Mission’s Response To The COVID-19 Crisis


As Nashville Rescue Mission continues to care for men, women, and children experiencing homelessness amidst concerns of COVID-19, the health and safety of our staff, guests, and volunteers are our top priority.

To date, no known cases of the coronavirus have been identified at our facilities, and we pray none develop. To ensure the safety of our guests and staff, we are actively following recommendations from the Centers for Disease Control & Prevention, World Health Organization, and Metro Public Health Department on best practices for our shelters. With their guidance, we have developed emergency response plans and other protective measures.

Now more than ever, we recognize that hope, the support of our community, and our trust in God will ultimately sustain us. We invite you to join us on this journey of hope.

What We’re Doing

We are continuing to serve the more than 800 men, women, and children who stay with us each night.

We have opened up areas throughout our facility to allow for increased social distancing.

We have vastly increased the scope and frequency of our cleaning procedure.

We are continuing to educate and remind staff and guests of proper hygiene and cleaning protocols.

We have trained staff on proper procedures of handling anyone who displays potential symptoms of the virus.

We are collaborating with other homeless service providers in our community to discuss quarantine, availability of beds, and procedure to follow if/when someone tests positive for COVID-19.

We are working with city and public health officials to implement best practices and determine courses of action to protect staff, volunteers, program participants, and guests.

We have suspended all volunteering and tour experiences on our campuses and are limiting those on our campuses to essential staff.

What You Can Do


Pray with us and for us.

Read this encouraging post from President and CEO, Glenn Cranfield, on 7 Ways to Pray During This Time.


There are many ways to help the homeless and support the Mission during this time.

Make an online donation.

Purchase much-needed items off our current needs list.

For your convenience, you may shop for these items from the comfort of your home and have them shipped directly to the Mission.



Join this passionate and committed group of monthly givers on a mission to help provide food, clothing, shelter, and life-saving programs to those most in need. Partner with us!

FAQ’s Related to COVID-19
Updated as of 4/24/2020
Is Nashville Rescue Mission open?

Yes, the Mission is still open 24 hours a day, seven days a week, 365 days a year, providing food, clothing, and shelter to the homeless and hungry in our community.

Are beds still available?

Yes, the Mission does have beds available, but new intakes are currently being triaged and some guests are being sent to the Metro Alternate Shelter that is located at the Fairgrounds. As of, Thursday March 26, the city opened this alternate shelter up to help Nashville Rescue Mission minimize overcrowding and exposure by enforcing social distancing within the buildings on both campuses.

Are you accepting new applicants for your life recovery program?

The Mission is still accepting new applicants for our life recovery program. The acceptance will be on a case-by-case situation to allow us to monitor the number of applicants.

Has the Mission modified its hours of operation or services?

The Mission is still open 24/7, 365 days a year. Despite present circumstances, the Mission has not discontinued any emergency services. However, as of March 26, when the Metro Alternate (Well) Shelter opened, some programming has been modified to accommodate this ever-changing situation.

Here are a few examples:

•All guests will now be getting the same bed for 7 days in order to isolate people as much as possible – and linens will still be laundered daily and beds sanitized daily.

•During the day, the Mission has opened up our chapel areas, in addition to our dayrooms and courtyard, to allow for greater social distancing.

•Guests are encouraged to be outside or take walks as the weather permits.

•Mealtimes have been staggered and extended, allowing for increase social distancing.

•Guests are not allowed to come and go indiscriminately, and must request a pass from a case manager, with a time limitation for essential business.

•Guests who work in Essential Service businesses, as outlined by Mayor John Cooper, may also apply for an Essential Workers Pass.

•Guests are required to have their temperature taken upon entrance into any of our facilities.

What are you doing if someone presents with symptoms of COVID-19?

We are taking every precaution to protect the health and well-being of our guests and staff. If someone presents with symptoms of fever, cough, or shortness of breath, our team has been instructed to isolate the individual and contact the local non-emergency number to have the individual transported to the hospital for testing. Those individuals that are ultimately tested by the hospital will then be referred to Metro Public Health for the requisite quarantine period.

How long are you planning to suspend volunteer and tour experiences?

In adherence to CDC recommendations concerning social distancing, the Mission temporarily suspended all volunteering and tours on our campuses.

This is a fluid process, and we are taking things one day at a time. If it becomes necessary to extend this, we will follow CDC recommendations.

I'm not working right now, can I come and help in some way?

While we appreciate your heart to serve, right now, we ask you to refrain from visiting our campuses for your safety as well as for the health and well-being of those we serve. If you'd like to help, we invite you to consider making a donation here or visit our Facebook page to see a list of our most immediate needs and other ways you can help.

How are you handling social distancing with so many people?

Our first step to help with social distancing involved the suspension of volunteer and tour activities.

•We have limited those to our campus to guests, program participants, and essential staff.

•We have adjusted activities, classes, chapel services, and meals accordingly.

•For example, during the day, the Mission has opened up our chapel areas, in addition to our dayrooms and courtyard, to allow for greater social distancing.

•Guests are encouraged to be outside or take walks as the weather permits.

•Mealtimes have been staggered and extended, allowing for increase social distancing.

•Measures have been taken to allow for greater social distancing in our chapel and dining room.

What is your cleaning protocol, and how are you keeping up with that?

We have vastly increased the scope and frequency of our cleaning procedures to protect all who come through our doors.

Alcohol-based hand sanitizer, as well as disinfectant and germicidal wipes, are available throughout our buildings and in common areas. Cleaning sprays and wipes are also available to clean and disinfect frequently touched objects and surfaces such as telephones and keyboards.

We are educating guests on proper hygiene and cleaning protocols.

Over and above our normal cleaning process, the Mission has contracted a professional cleaning company to perform a deep cleaning of the guest services areas and dorms on both campuses. The Mission received a few generous grants from local foundations to cover this additional expense.